AI Employee Services | Black Diamond AI
Pioneer Cohort Begins November 3, 2026  —  Applications Now Open
DESIGN · BUILD · TRAIN · DEPLOY · MANAGE

Hands-On Help Building Your AI Employee

We do more than write prompts. Black Diamond AI helps organizations design, build, train, test, and responsibly deploy supervised AI Employees using the W.R.I.G.H.T. AI Workforce Method™.

SERVICES AT A GLANCE

Five ways to build your AI workforce

ServiceBest ForInvestment
AI Workforce Opportunity AuditChoosing the right first AI Employee$750
AI Employee BlueprintA complete plan for self-implementation$1,500
AI Employee BuildOne customized AI EmployeeStarting at $3,500
AI Employee Pro ImplementationWorkflows, automation, and platform setupStarting at $7,500
AI Workforce Department BuildUp to three coordinated AI EmployeesStarting at $15,000

Final pricing depends on role complexity, number of workflows, integrations, knowledge materials, data sensitivity, platform requirements, and support level. Third-party technology expenses are separate.

DETAILED PACKAGES

Choose your level of implementation support

01

AI Workforce Opportunity Audit

Strategic Assessment
$750

For business owners and organizations that need to identify the strongest, safest, and most valuable AI Employee opportunity before investing in a build.

  • 60-minute discovery session
  • Business and workflow assessment
  • Review of repetitive, time-consuming, and high-value tasks
  • Identification of up to five AI opportunities
  • Risk and data-sensitivity review
  • Recommended first AI Employee
  • AI Workforce Opportunity Report
  • 30-day action roadmap
  • 30-minute findings presentation
Outcome: A prioritized plan showing which AI Employee to build first, why it matters, and the recommended next step.
Upgrade credit: $500 of the audit fee may be applied to an AI Employee Build when the client upgrades within 30 days.
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02

AI Employee Blueprint

Design-Only Package
$1,500

For clients who want Black Diamond AI to design one AI Employee but plan to configure and implement it independently.

  • AI Employee name, title, department, supervisor, and purpose
  • Job description, responsibilities, approved tasks, and prohibited tasks
  • Required inputs and expected outputs
  • Recommended technology and knowledge-base plan
  • Workflow map and Human Handoff Matrix
  • Guardrail, privacy, and quality-control recommendations
  • Performance measurement plan
  • Completed AI Employee Personnel File
  • 30-day self-implementation roadmap
Outcome: A complete, implementation-ready design for one AI Employee. Technology configuration, automation, integrations, and ongoing management are not included.
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03

AI Employee Build

One Customized AI Employee
Starting at $3,500

For businesses that want Black Diamond AI to design, configure, test, and prepare one clearly defined AI Employee for deployment.

  • Discovery session and Work Audit
  • AI Employee role design and job description
  • Master instructions and brand-voice configuration
  • Approved and prohibited task definitions
  • Knowledge-base structure with up to five approved documents
  • One primary workflow
  • Human Handoff Matrix and responsible AI guardrails
  • Up to five testing scenarios and AI Workforce Scorecard
  • Client review and one revision session
  • One team-training session
  • 30-day deployment plan
  • 14 days of post-launch support
Outcome: One trained, tested, supervised, and deployment-ready AI Employee.
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04

AI Employee Pro Implementation

Advanced Workflow Integration
Starting at $7,500

For businesses that need an AI Employee connected to customer journeys, internal workflows, or approved business systems.

  • Everything in AI Employee Build, plus:
  • Up to three primary workflows
  • CRM or approved platform configuration
  • Basic automation setup
  • Up to 15 approved knowledge documents
  • Up to 10 testing scenarios
  • Detailed SOP and exception-handling documentation
  • Access, permission, escalation, and quality-control recommendations
  • Performance dashboard or tracking system
  • Two team-training sessions and a leadership briefing
  • 30 days of post-launch support
Outcome: An operational AI Employee integrated into a defined business process. Advanced APIs, custom development, and third-party subscriptions require separate scoping.
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05

AI Workforce Department Build

Up to Three AI Employees
Starting at $15,000

For organizations creating a coordinated AI workforce for one department or business function.

  • Executive discovery and department Work Audit
  • AI readiness and risk assessment
  • Design and build of up to three AI Employee roles
  • Three AI Employee Personnel Files
  • Master instructions and knowledge-base planning for each role
  • Workflow and responsibility mapping
  • Human Handoff Matrices and department governance controls
  • Testing scenarios and AI Workforce Scorecards
  • AI Employee interaction map and leadership dashboard
  • Team training and executive findings report
  • 60-day deployment roadmap
  • 60 days of advisory support
Outcome: A structured and supervised departmental AI workforce. Additional AI Employees start at $3,000 each, subject to complexity and the approved scope.
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SPECIALIZED AI EMPLOYEE BUILDS

Pre-scoped roles, ready to customize

AI EmployeeStarting Investment
AI Executive Assistant$3,500
AI Content and Marketing Assistant$3,500
AI Lead-Qualification Assistant$4,500
AI Client Onboarding Assistant$4,500
AI Customer Support Assistant$5,000
AI Recruiting and HR Support Assistant$5,000
AI Grant Research Assistant$5,000
AI Compliance Support Assistant$6,500
AI Operations Manager$7,500
AI Voice Receptionist$5,000
Custom Industry AI EmployeeCustom Proposal
MONTHLY AI WORKFORCE MANAGEMENT

Ongoing support after launch

Ongoing plans begin after the post-launch support included in the implementation package.

AI Employee Care Plan

$497 /month

Monthly review, minor instruction updates, one testing cycle, up to two support requests, and a performance summary.

Fractional AI Workforce Director

Starting at $1,997 /month

Ongoing strategy, monthly leadership meeting, performance and risk monitoring, workflow optimization, team support, and quarterly review.

OPTIONAL ADD-ON SERVICES

Extend any engagement

Additional workflowStarting at $750
Additional knowledge documentsStarting at $500
Additional AI Employee roleStarting at $3,000
Custom SOP developmentStarting at $750
Responsible AI policy packageStarting at $3,500
AI governance assessment$5,000
Additional team-training session$1,500
30-day advisory support$2,500
90-day advisory support$6,000
AI voice capabilityCustom proposal
Advanced CRM or API integrationCustom proposal
On-site implementation$3,500 plus travel
ENGAGEMENT & PAYMENT TERMS

How engagements are structured

$750–$1,500100% due before work begins.
$3,500–$7,50050% deposit; remaining 50% due before final delivery.
$15,000 and above40% deposit; 30% at implementation launch; 30% before final delivery.
Monthly managementRecurring payment due monthly in advance.
Proposal validityProposals are valid for 30 days unless otherwise stated.
Start of workWork begins after the signed agreement and required payment are received.
Scope changesRequire written approval and may increase the investment or timeline.
Separate expensesTravel, lodging, platform subscriptions, API usage, messaging, phone, hosting, licensing, and third-party expenses are billed separately.
IMPORTANT SERVICE BOUNDARIES

What every engagement is — and isn't

  • An AI Employee is a configured technology system — not a legal employee, licensed professional, or independent decision-maker.
  • The client remains responsible for supervising the system, approving outputs, maintaining access controls, and making final decisions.
  • Black Diamond AI does not guarantee revenue, savings, accuracy, uninterrupted performance, or specific business outcomes.
  • Sensitive or regulated information may require additional privacy, security, legal, clinical, financial, employment, or compliance review.
  • Only approved client materials may be used in the AI Employee knowledge base.
  • Final services, deliverables, ownership rights, and permitted use are governed by the executed agreement and statement of work.
RECOMMENDED NEXT STEP

Begin with an Opportunity Audit or a discovery session

Begin with the AI Workforce Opportunity Audit or schedule an AI Employee Discovery Session to confirm the role, business objective, technology, risks, timeline, and appropriate package.

Contact: Dr. Iris Wright, Founder and CEO — Black Diamond AI
Newport News, VA
Email: [email protected]  |  Phone: 757-324-3331

Ready to Build a Specific AI Employee for Your Business?